ecobrands® is the parent company of sleepmōd®, bathmōd®, and several other exciting sustainable brands in the works. From our factories to your door, we are fully committed to sustainability. To learn more, visit ecobrands.us.

Since our terry is 100% natural, it is best to avoid harsh chemicals and high heat when washing and drying. Please follow these simple washing instructions to get the longest life from your new towels:

1.) Machine wash with a cold, gentle cycle. Wash separately. Do not bleach. We recommend using bio-based detergent like the one from Dirty Labs® and chlorine-free bleach which are nontoxic and better for the environment.

2.) Tumble dry on a gentle cycle and low heat. Low or no heat is always better for the environment because it does not require as much energy (i.e. emissions) and extends the life of your products.

TIP: Spot treat tough stains with either diluted chlorine-free bleach or hydrogen peroxide, which are essentially the same thing, and allow it to sit on the stains for 30 minutes prior to washing.

TIP: Bio-based or enzyme based detergents work best in cool to lukewarm water (NOT hot). Not only are they more effective at lower temps, using cooler water reduces your emissions and extends the life of your products.

Yes, we do! We currently ship to the following countries (in addition to the US): Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Fiji, Finland, France, French Polynesia, Germany, Hong Kong SAR, Hungary, Ireland, Israel, Italy, Jamaica, Japan, Malaysia, Martinique, Mexico, Monaco, Montenegro, Montserrat, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, South Korea, Spain, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Turks & Caicos Islands, U.S. Outlying Islands, United Arab Emirates, and United Kingdom.

International customers are responsible for paying the shipping cost, import duties and VAT (value added tax) of their home country, which are all conveniently calculated at checkout, so there are no surprise fees at the time of delivery. Our shipping algorithms will always find the lowest shipping rate for you so that you pay as little as possible in shipping fees for your order while ensuring your order will be delivered by a high-quality, reliable carrier. With "DDP" (delivery duties paid) shipping conveniently calculated at checkout, you not only see the total cost upfront before placing the order, but you also will not have to pay again when the parcel is delivered. DDP also ensures faster customs clearance and predictable, lower landed costs since it is managed by our service provider's network.

We offer International Standard and International Express shipping options where available. Standard International Shipping typically takes 6-14 business days after fulfillment, while Express International Shipping typically takes just 2-5 business days after fulfillment. Fulfillment usually takes less than 24 hours. However, we do not make any guarantees on shipping or arrival times. You will receive a tracking number and link once your item(s) have been fulfilled at our warehouse.

The cost of shipping your order depends on your location, the size of your order, and the service level you choose for international shipping (Standard vs. Express). Our commitment to you is that we are 100% transparent with all international DDP shipping costs in terms of shipping rates and landed costs (i.e. duties and taxes/fees), so that there will be no additional costs for you when your package arrives.

We do not provide free international shipping or free international returns. For international returns, customers must pay the current international shipping rate from your location back to us.

Important International Checkout Note: Most international customs offices require both an e-mail address and a phone number, so please be sure to input your e-mail address and phone number at checkout to prevent your order from being unnecessarily held at customs.

Along with fertilizers and pesticides, textile dyes are among the biggest contributors to water pollution, and we are not convinced by so-called “low impact” dyes or natural dyes, which have their own environmental and health issues. For more information, please visit ourWhy Only Whitepage.

If you have any tough stains on our eucalyptus silk bedding, dilute chlorine-free bleach in a ratio of 3 parts water to 1 part chlorine-free bleach. Then liberally douse the stain(s) in the diluted chlorine-free bleach and allow it to sit for at least 30 minutes. Then wash as normal. This trick works best if the stain is caught and treated early. We have also had success with rubbing hydrogen peroxide directly into the stain before washing.

All items ship out within just 2-24 hours from receiving your order. Standard shipping within the 48 contiguous states typically takes just 3-7 business days from receipt of the order. Express shipping typically takes just 2-3 business days. In either case, we do not guarantee specific ship times. We provide free domestic returns (excluding Hawaii & Alaska) within 180 days of the purchase date. We do not offer free shipping and free returns to and from Hawaii, Alaska, or other countries. Due to our cost to provide free shipping and our wholesale discount, we do not offer returns or refunds of any kind for wholesale orders.

I sent an e-mail, but I never received a response.

If you sent us an e-mail and did not receive a response, it likely got snagged by our spam folder, so please resubmit your question(s) using our secure contact form. We apologize for this, but unfortunately, we receive a ton of spam and therefore have a very selective spam filter in place.

Sorry, our site only accepts one coupon code per order. We offer 10% off of your first orderand15% to military, first responders, nurses, and teachers available all the time.

If you sent us an e-mail and did not receive a response, it likely got snagged by our spam folder, so please resubmit your question(s) using our secure contact form. We apologize for this, but unfortunately, we receive a ton of spam and therefore have a very selective spam filter in place.

All orders are currently shipped from the United States, therefore international orders may be subject to customs fees.
When receiving goods from a different country, customs duty and import taxes may occur.

Payment of any duties and taxes is the customers responsibility and these charges are generally paid for upon receiving your order. Ecobrands is not responsible for any duties and taxes imposed on your package. Duties and taxes are determined by your country's customs agency. Charges do not always occur, however, depending on your country's thresholds for imported goods, you may receive a duties and tax charge.
If you reject your package or if it is rejected by your local customs agency, we will refund you for the cost of goods *excluding shipping and handling* once we receive the goods back to our fulfillment center.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email and enter your order number and email address or sign into your account. (*Be sure to enter your valid email address info at checkout.)

We are not responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking number we provide, please contact the carrier.

International orders may include limited to no tracking.

If your question was not answered, please use our secure contact form or send an e-mail to support@ecobrands.us. We will respond within 1-2 business days.

Our terry products are made with ultra-soft certified organic long staple Turkish cotton. GOTS is the absolute highest standard of organic certification that can be achieved and ensures that certified products like ours maintain these standards all the way from the farm to your home. With respect to “long staple” cotton, the longer the staple, the softer, smoother, and more durable the cotton. If you’d like to learn more about the qualities of our premium organic cotton, please check out our Naturally Better page. If you’d like to learn more about GOTS and the eco-solutions that our products provide, please check out our Naturally Sustainable  page.

If you have any tough stains on your towels, dilute chlorine-free bleach in a ratio of 3 parts water to 1 part chlorine-free bleach. Then liberally douse the stain(s) in the diluted chlorine-free bleach and allow it to sit for at least 30 minutes. Then wash as normal. This trick works best if the stain is caught and treated early. We have also had success with rubbing hydrogen peroxide directly into the stain before washing.

Yes, we do have a wholesale program that works with hotels, Airbnb owners, property management companies, retail stores, and boutiques. Please fill out a contact form with your questions and contact information.

They are world leaders in premium, eco-friendly textile fibers. We source both fibers to create ultra-soft, eco-friendly bedding. Please check out ourSustainability You Can Trustpage for a ton of useful information on both.

No. Even though our products are made from natural, renewable eucalyptus, they do not have any botanical scents. Aside from smelling brand new out of the box, the only thing you will smell is the detergent you wash them in. To maintain the eco-friendliness of our products, we recommend using a bio-based laundry detergent and chlorine-free bleach.

Eucalyptus silk is a natural fiber made from botanical material. When it is spun into thread and then into fabric, it will naturally be a little bit stiff (like a brand new cotton t-shirt) and therefore requires a sort of “break-in period.” After you wash it when you receive it and over the course of the first two weeks, you will notice the fabric fibers relax more and more and get softer and softer. Eucalyptus silk actually gets softer over time when washed properly.

Yes, we do have a wholesale program that works with hotels, Airbnb owners, property management companies, retail stores, and boutiques. Please fill out a contact form with your questions and contact information.